Friday, August 17, 2018

Do you share my thoughts on Ulta?

Hi guys! I promise I'm not turning into a beauty blogger, but I do have a few (two actually) videos that pertain to that I want to share.  Afterall, we're not ALWAYS in running clothes. Sometimes we do clean up!


Since this first  video is less than 2 minutes I thought it would be perfect for the Friday 5.

I actually attempted to post this as an IG story but I didn't realize that  it was too long so it only posted like 10 seconds of it. I apologize to those of you who saw an awkward 10 second video.  Here's the rest of it.

I was filming this while sitting out by the pool so I apologize for the squinting.







What are your thoughts?  -M






22 comments:

  1. I cannot wait to read the comments for this. As we discussed before, my plan was to try Ulta out but I DO need help. Generally, I do not like to be bothered in a store but when it is a store I need help in, then I want someone knowledgeable to be available. Like at Lowe's... I love it there because it's seems like there is always someone nearby to help! And if you will believe this, I would be 50 times more clueless in Ulta than in Lowes!

    ReplyDelete
  2. I kind of feel like Ulta is just a place to buy makeup and beauty supplies. It's also very expensive. I've only been there a couple of times but it's just not my kind of place to shop.

    ReplyDelete
    Replies
    1. You are right. It is a place to buy make up and beauty supplies. Did you watch the video?

      Delete
  3. In my local Ulta they may or may not greet me. If I'm in the fragrance area, I find the odds of a greeting to be higher. That said, overwhelmingly the people working there are of zero help. It's like they are clueless. I've heard others say the same thing. WTH??

    ReplyDelete
  4. We have a new Ulta near me and the first (and only) time I went, I got just the level of service I needed -- first I wanted to look, then I wanted advice. She didn't hover but we very helpful! I think it all depends on the store/manager/employee.

    ReplyDelete
  5. I do not think we have an Ulta near us and I get most of my make up at a department store. I personally would not shop at a place where I did not think the customer service was helpful. I would think it would vary greatly depending on the location and the staff working there.

    ReplyDelete
  6. I'm not huge into makeup so I've never been to an Ulta store. I have gone into a Sephora a few times and they have always greeted me and been super friendly.

    ReplyDelete
  7. The Ulta by my house has no noticeable customer service. I go to Bloomingdale's or Sephora if I want help or to try things. Probably depends on the location, too!

    ReplyDelete
  8. I don't go to ULTA very often so I have no idea what kind of service ours has. In fact, it just opened about three years ago and I haven't even been there. I do like to be greeted and feel that sales people should be aware of when customers need help.

    ReplyDelete
  9. I have been there a few times and don't think I've been asked if I needed help.

    ReplyDelete
  10. I'm not a makeup girl, so I have zero interest in the store. But I'd think that a makeup store would interact with you...

    ReplyDelete
  11. I am one of those people who doesn't want help. I usually either know what I want, or I actually enjoy browsing. I've been to Ulta a few times but I do agree I haven't seen them falling all over themselves to help you. Definitely not like Sephora.

    A teenage boy actually works there????

    ReplyDelete
    Replies
    1. Actually, there were 2 boys working there the day I was there. Maybe they were not teenagers, maybe early twenties???

      Delete
  12. I am not sure if my previous comment went through but just in case-- there is a reason I shop at Sephora inside JCPenney. Ulta's customer service is almost nonexistent in my opinion. And they barely seem so have people to help you when I used to go.

    ReplyDelete
  13. The cashiers at our Ulta usually greet me when I walk in. But after that I don't see their employees walking around the store very often. I'm usually there when it's not busy at all, so they may just not have many people working at those times.

    ReplyDelete
  14. My Ulta is rarely friendly, and when I've come in specifically to try a product (like a new foundation), it feels like they begrudgingly help me. I pretty much go there when I need hairspray and have a coupon, but if I really want some personalized help, I go to our little Sephora, which is inside our crappy JCPenney. Those salespeople are consistently helpful and fun.

    ReplyDelete
    Replies
    1. Haha! Welcome to my club. Seriously, is it me or is Sephora teaming up with JC Penney the oddest team up ever? :)

      Delete
    2. It's like an oasis in an island of dark, mildewy sadness...

      Delete
  15. Ok, so I didn't even know what Ulta was.

    ReplyDelete
  16. I've only been to Ulta once... and I knew exactly what I was looking for, but I did find someone to ask where it was and they were helpful. I do remember the checkout clerk was extremely nice and helpful.

    ReplyDelete
  17. Wow, that's too bad! My "local" Ulta is an hour away, so I don't go there very often (the teen daughter does, though LOL). The few times I have been in there, though, I don't recall anyone coming up to me, though...so it does seem like a similar experience to what you described.

    ReplyDelete

Fairytales and Fitness is a personal blog authored and edited by us, Meranda and Lacey. The thoughts expressed here represent only our own and are not meant to be taken as professional advice. Please note that our thoughts and opinions change from time to time. We consider this a necessary consequence of having an open mind in an ever changing society. Any thoughts and opinions expressed within our out-of-date posts may not be the same, nor even similar, to those we may express today.